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This heavy glass trophy is presented as recognition of world leading customer service, awarded for achieving a Net Promoter Score of 70 or above for each survey year or a recommend score of 90% or above.  This stunning trophy is 18cm tall and engraved as follows:


Example Homes


In Customer Satisfaction





Example Homes

Gold Award

for Customer Satisfaction



The next print deadline is 12:00 pm Friday 29th March with deliveries taking place by late April.

Awards Glass Trophy

Excluding Sales Tax
The next print deadline is 12pm on Friday 12th April 2024 for deliveries by the end of April.

Please note that some parts of the EU Distance Selling Directive do not apply to personalised items, particularly those relating to returns.

As this product is engraved and this is clearly shown on our website we will not accept returns just because you decide you don’t like them or want them any longer. Goods may only be returned if they have been damaged on route or the wrong item has been sent in error. These goods will be replaced.

Engraving errors on our part will only be accepted if we have received clear written instructions on what to engrave. PLEASE NOTE – Verbal instructions are not guaranteed!

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

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