Comprehensive market research so you can plan for the future

In-house Research help businesses capture, analyse and understand customer insights for any business need

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BESPOKE

Survey methods to suit you!

Every research project is unique, and all the work we do at In-house is bespoke to your exacting requirements.  We specialise in "voice of the customer" telephone surveys, but can also carry out surveys via email, text, website pop-ups, apps and face-to-face.

 

WHAT WE DO BEST

Our Services

In-house Research core services are broken down in to four areas:

Customer Experience Surveys

With an industry-leading average response rate of 70% through our telephone and multi-modal surveys, you can truly trust the story that your data tells.

Employee Engagement

Employee surveys should not just be about stats and figures.  We provide our clients with actions and recommendations; most of which you will find your employees are more than happy to tell you!

Product Design & Functionality

Get real, unbaised feedback from users of your products. Take control and meet ever-changing customer expectations to stay ahead of the competition.

Customer Focused Workshops

Our Client Liaison team will work with you to help you and your business understand what customers are telling you.  Through presentations and workshops, we can provide you with realistic action plans to maximise impact and improvement.

TESTIMONIAL

The Investment in the In-house survey is worth its weight in gold

Rob Littler, Director of Customer Service

COUNTRYSIDE PROPERTIES

WHAT NEXT?

Get in touch!

QUICK AND EASY FORM

Complete our simple online contact form and we'll be in touch within 1 working day

MEETING OR DISCUSSION

We'll discuss at your convenience your research project, what you hope to achieve and our research recommendations

CONFIRM AND RELAX

Confirm your quotation and research brief and relax while our trained researchers and account executives get to work