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Camden Council enlist In-house Research

The power of In-house Research customer experience research comes to the London Borough of Camden!

In-house Research are happy to announce their partnership with Camden Council. We are looking forward to working with Camden to help them monitor, evaluate and provide customer satisfaction insights for their aftercare service and new homeowners.

The Camden Collection have a number of developments across the Borough, including XY in King’s Cross, Bourne in Chancery Lane, Kiln Place in Gospel Oak and Abbey Road Cross in South Hampstead. In-house Research Chief Executive, Tom Weston comments; “It’s great to be working across the sector, and not just in the private sales market, to help our clients understand their customers. Our research provides industry leading insight into the customer experience that allows our clients to make practical business decisions everyday to continually push the boundaries on customer satisfaction”. Hayley Matthews, New Homes Customer Care Manager at Camden Council comments; “l’ve worked with In-House Research in the past and they provide a great service, that’s allowing us to capture customer satisfaction across all aspects of the customer journey. This information is priceless and helps us to continuously make improvements to ensure we offer the 1st class service we desire for our new residents.” Notes: For more information about the homes from The Camden Collection, visit

If you would like to know more about the services that In-house provide, visit


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